Banktopus Terms of Service

Last Updated: 09-May-2025

These Terms of Service ("Terms") govern your use of Banktopus ("we," "us," or "our") and our services. By accessing or using our website and services, you agree to these Terms.

1. Services Provided

Banktopus helps businesses apply for bank accounts by streamlining the application process and leveraging insider expertise to improve approval rates.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.

3. Use of Services

You agree to use our services in compliance with all applicable laws and regulations. You are solely responsible for the accuracy of the information you provide.

4. Fees & Payment

4.1 Current Rates

All fees (upfront, success, late interest) are those published on banktopus.com when you submit. Changes apply only to new submissions.

4.2 Late Interest

2% per month, compounded monthly (Month 2 balance = Month 1 balance × 1.02).

4.3 Third-Party Fees

Any bank/fintech onboarding fees are separate—you pay them directly.

5. Refund Policy

5.1 No-Bank-Acceptance Refund

If we determine no bank will accept your docs, we'll initiate your $120 refund within 2 business days.

6. Success Fee

6.1 Risk Tier-Based

Determined by your final risk tier (Medium/High/Ultra), based on each provider's internal matrix and document requests.

6.2 No Additional Approval

We'll bill you the fee corresponding to that final tier as published at the time of success—no additional approval step.

7. Data Use & Retention

7.1 Encrypted Storage

Encrypted storage "at rest" indefinitely until you request deletion.

7.2 Right to Deletion

You can request full deletion anytime; we'll complete it in ≤ 5 business days.

7.3 Anonymized Data

We may anonymize & aggregate data to improve our LLM models—no personal/company identifiers.

7.4 Authorized Sharing Only

We only share your documents with the banks/fintechs published on banktopus.com when you submit.

8. Disclaimers & Limitation of Liability

8.1 No Control Over Bank Decisions

We don't control bank decisions or timelines.

8.2 Liability Cap

Our maximum liability is the total fees you've paid us.

8.3 No Indirect Losses

We're not liable for indirect, incidental, or consequential losses.

9. Indemnification

You agree to defend, indemnify, and hold us harmless against claims arising from your false/misleading info or prohibited use.

10. Termination & Survival

10.1 Suspension or Termination

We may suspend/terminate for TOS breaches; you still owe any accrued fees.

10.2 Survival of Clauses

Clauses 7 (Data), 8 (Liability), and 9 (Indemnity) survive termination.

11. Dispute Resolution & Governing Law

11.1 Mediation

Good-faith mediation in Dubai within 30 days of a written dispute notice.

11.2 Arbitration

If unresolved, binding arbitration under DIAC rules, seat in Dubai.

11.3 Governing Law

UAE law (Dubai) governs.

12. Changes to Terms

12.1 Lock-In at Checkout

At checkout, you lock in the "Last updated" version you saw.

12.2 Future TOS Changes

Future TOS changes apply only to new applicants; we'll publish a new "Last updated" date on the site.

13. Contact

Email: help@banktopus.com

Address: Building 08, Dubai Media City, Al Sufouh 2, Dubai, UAE